On the Mend: Revolutionizing Healthcare to Save Lives and Transform the Industry by John Toussaint

My rating: 5 of 5 stars


This book is all about applying Lean ideas to Healthcare. John was the CEO at ThedaCare, and put this transformation into practice there. For people who think Lean is only about manufacturing, this book might be an eye-opener. And for anyone who, like me, is in the healthcare industry and interested in Lean, it is invaluable as a source of ideas.



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